Frequently Asked Questions

We service all types of HVAC systems including FCU (Fan Coil Units), HIU (Heat Interface Units), MVHR (Mechanical Ventilation with Heat Recovery), CIU (Cooling Interface Units), air conditioning systems, heating boilers, and ventilation systems for both commercial and residential properties.

We recommend quarterly maintenance for commercial systems and bi-annual servicing for residential systems. However, the frequency depends on system usage, environmental conditions, and manufacturer recommendations. Regular maintenance prevents breakdowns and ensures optimal efficiency.

Yes, we offer 24/7 emergency call-out services for critical system failures. Our qualified engineers can respond quickly to HVAC breakdowns, heating failures, electrical issues, and plumbing emergencies to minimise downtime and restore comfort.

We cover all 32 London boroughs plus a 120-mile radius extending across the Home Counties — Surrey, Kent, Essex, Hertfordshire, Buckinghamshire, Berkshire, Oxfordshire, Sussex and Bedfordshire.

Yes, all our engineers are fully qualified, certified, and insured. We hold relevant industry certifications including F-Gas certification (REF1024168) for air conditioning and refrigerant work, NICEIC Domestic Ventilation (DV-02), and SAV Advanced HIU certification. All gas regulated work is carried out by Gas Safe registered engineers working on our behalf.

Our MVHR maintenance includes filter replacement, heat exchanger cleaning and inspection, ductwork cleaning and leak testing, airflow balancing and optimisation, performance testing and reporting, and recommendations for efficiency improvements.

Yes, we provide comprehensive smart home installation including smart thermostats, lighting control systems, security systems, entertainment centres, voice assistant integration, and home automation platforms for modern connected living.

Yes, we install and maintain Building Management Systems for commercial properties. This includes HVAC control systems, energy monitoring, lighting control, security integration, and automated building operations for improved efficiency and management.

We offer competitive transparent pricing with free initial consultations and quotes. Pricing varies based on service type, property size, and system complexity. We provide detailed quotes upfront with no hidden fees and offer both one-off services and maintenance contracts.

You can book a service by calling us at +44 783 456 2366 (mobile/WhatsApp) or +44 (0) 189 55 28 226 (landline), or emailing info@mainteniq.co.uk. We provide free consultations and detailed quotes for all services.

Yes, we offer comprehensive maintenance contracts for both commercial and residential properties. These include scheduled preventive maintenance, priority emergency response, discounted repairs, and detailed reporting to help maintain optimal system performance.