London Borough of Newham, London

Property Maintenance in Newham for Managing Agents, Landlords & Residential Blocks

Planned maintenance contracts, HIU servicing, 24/7 emergency heating repair and landlord compliance across Stratford, the Royal Docks, Canning Town and East Newham.

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24/7 emergency line
F-Gas REF1024168
SAV Advanced HIU engineers
Photographed report every visit

Mainteniq provides planned maintenance contracts, air conditioning and heating maintenance, HIU servicing, 24/7 emergency heating repair and compliance certificates in Newham for managing agents, RTM and RMC directors, BTR operators and landlords. Every visit ends with a photographed report.

Large-scale regeneration

Silvertown alone is planned at about 6,500 homes, and Stratford sits on one of the UK's largest heat networks. New blocks like these use HIUs, fan coil units and MVHR that need annual servicing.

Selective licensing

Covers private lets that are not HMOs, in all wards except Royal Victoria and Stratford Olympic Park. Fee £750 for up to five years, lower for accredited landlords with EPC A+ to C. HMOs licensed separately.

Westminster based

We work from 3 Monck Street, Westminster, and cover Newham as part of our London service area. We do not claim a depot in the borough: we plan visits by block and group flats into access days.

Heat networks and new districts in Newham

East London Energy, run by Bring Energy with the London Legacy Development Corporation, is a heat network of more than 20km serving Queen Elizabeth Olympic Park and Stratford.

01 · Stratford

Reported to supply around 8,000 dwellings since 2012, from CHP, water source heat pumps, biomass and gas boilers.

02 · Silvertown

E.ON and Lendlease have agreed a low carbon energy network for about 6,500 homes and business properties.

03 · Royal Docks

Newham Council and the Mayor of London name Royal Albert Dock, Albert Island, Pontoon Dock and Custom House.

04 · Inside each flat

The operator looks after the network side. HIU, pipework, controls and ventilation still need planned maintenance.

If your block is connected to one of these networks, we can quote for the flat-side equipment. We do not operate any heat network ourselves.

Services

What we do in Newham

HIU & communal heating servicing

Newer blocks around Stratford and the Royal Docks are often built around communal or district heating, with an HIU in each flat.

Plate heat exchanger checks and descaling where needed
Strainer cleaning and valve function checks
Controls checks
Written, photographed report for the managing agent
SAV Advanced HIU Service Engineer certification (PERS-30839)

Planned maintenance for residential blocks

One agreement for communal plant, flat systems and compliance records, for managing agents, RTM and RMC directors and BTR operators.

FCU and air conditioning servicing
MVHR filter changes and checks
Communal boiler and pump checks
Single schedule of visits, rates per unit
Survey credited against year one; no charge for flats we cannot access

Landlord compliance & licensing paperwork

Mainteniq does not process licence applications; we keep the safety evidence behind a licence current, including heating and ventilation servicing records.

Annual Gas Safety Certificate (CP12) via Gas Safe registered engineers
EICR at least every 5 years
PAT testing where you supply appliances
TM44 air conditioning inspections where required
Digital certificates under one contract; check the council's licensing page

New-build, BTR & air conditioning systems

Large new-build and build-to-rent schemes bring FCU air conditioning, MVHR, underfloor heating and BMS into one block.

F-Gas company certificate REF1024168 (REFCOM, valid to March 2029)
NICEIC Domestic Ventilation DV-02
24/7 line for no heating, no hot water, failed air conditioning
Priority response for contract clients

Where we cover

Newham neighbourhoods

Stratford
East London Energy heat network; inside the selective licensing area
Stratford Olympic Park
Olympic Park area; one of two wards outside selective licensing
Royal Victoria
Royal Docks ward; the other ward outside selective licensing
Canning Town
North, South and East wards all in selective licensing
Custom House
Elizabeth line station and new homes; selective licensing ward
Royal Albert and Beckton
Both wards in selective licensing, near Royal Albert Dock regeneration
East Ham
East Ham and East Ham South are selective licensing wards
Forest Gate and Plaistow
Forest Gate North and South and three Plaistow wards, all in scheme

Why Mainteniq

Why Newham managing agents and landlords choose us

15+ years' experience

More than 15 years of air conditioning, heating and building maintenance experience on every contract.

Per-unit block rates

Quoted per unit. Survey credited against year one. No charge for flats we cannot access.

Written, photographed reports

Every visit ends with a written and photographed report, so you have a clear record for each flat.

Gas work by Gas Safe engineers

Boiler servicing and CP12 certificates are carried out by Gas Safe registered engineers. Mainteniq itself is not Gas Safe registered.

F-Gas, ventilation and HIU credentials

REFCOM F-Gas company certificate REF1024168 (to March 2029), NICEIC Domestic Ventilation DV-02, SAV Advanced HIU Service Engineer PERS-30839.

24/7 emergency line

Same-day response target, with priority for contract clients.

Our office is at 3 Monck Street, Westminster SW1P 2FA. Also see our coverage in Tower Hamlets, Hackney and Southwark.

Related services

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Get a quote for your Newham property

Call or message to discuss a planned maintenance contract, HIU servicing, or compliance certificates for your Newham block or portfolio.

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Newham Property Maintenance FAQ

Yes. If your block uses communal or district heating, we can quote for annual servicing of the heat interface unit in each flat: heat exchanger checks, strainer cleaning, valve checks, controls checks and a written, photographed report. The heat network operator looks after the network itself, while we cover the flat-side equipment. Our HIU work is backed by SAV Advanced HIU Service Engineer certification (PERS-30839).

Newham Council has run a selective licensing scheme since 1 June 2023. It covers privately rented homes that are not mandatory or additional HMOs in every ward except Royal Victoria and Stratford Olympic Park, and HMOs are licensed separately. Check the council's rented property licensing page for your property. Mainteniq does not process licence applications, but we keep the safety evidence current: CP12 gas safety certificates via Gas Safe registered engineers, EICR reports and PAT testing.

Yes. A block contract covers scheduled servicing of communal plant and the systems in each flat, such as fan coil units, MVHR and HIUs, plus compliance certificates. Rates are per unit, the initial survey is credited against year one, and there is no charge for flats where we cannot gain access. It suits managing agents, RTM and RMC directors and BTR operators.

We run a 24/7 emergency line with a same-day response target, and contract clients get priority. Gas work is carried out by Gas Safe registered engineers. After the visit you receive a written report with photographs.

Yes. We cover the whole borough, including Stratford, Canning Town, Custom House, Royal Albert, Beckton, East Ham, Forest Gate and Plaistow. Our office is in Westminster, so we plan visits by block and group flats into access days.