HVAC Maintenance Contracts, Westminster Based

HVAC Maintenance Services in London

Planned servicing for air conditioning, heating, ventilation, HIUs and controls on one contract, with a photographed report after every visit and an emergency line when something fails. For managing agents, facilities managers and landlords across Central London and Greater London.

Mainteniq provides planned HVAC maintenance contracts for landlords, managing agents, BTR developments, offices and commercial sites across Greater London, all 32 boroughs, from our Westminster SW1 base.

  1. Air conditioning, heating, FCUs, HIUs, MVHR and VRV/VRF are covered on one annual schedule with a photographed report after every visit, logged in Maintivo, a single point of contact, and a same-day emergency response with an emergency line for contract clients. REFCOM F-Gas certified (REF1024168), NICEIC certified, SafeContractor approved.

Air conditioning and heating maintenance covers the planned servicing of all mechanical systems controlling temperature, ventilation, and air quality in a building.

  1. In London properties this typically means fan coil units (FCU), heat interface units (HIU), central interface units (CIU), mechanical ventilation with heat recovery (MVHR), boilers, and split or multi-split air conditioning.
  2. Annual servicing is best practice for residential systems; commercial AC above 12kW requires an energy inspection every five years under the Energy Performance of Buildings Regulations.
  1. F-Gas legislation requires annual leak checks on refrigerant-based systems. Mainteniq provides planned maintenance contracts covering all of these, for landlords, property managers, and facilities teams across Greater London.
Why Buildings Call Us

The HVAC Problems London Buildings Bring Us, and What We Do About Them

Most managing agents and facilities teams call after the third breakdown of the year. These are the six situations behind most of those calls, and how a planned contract removes each one.

The AC fails in the first hot week and the heating fails in the first cold one

Systems that sat idle for months are switched on at full load. Seized valves, blocked filters and low refrigerant all show up at once, and every contractor in London is busy that day.

How we solve it: A planned visit before each season catches the faults while they are still small. Contract clients get priority call-outs and an emergency line for the few failures that still happen.

Reactive call-outs are eating the budget and nobody can predict next month

Every breakdown is an emergency rate, an unplanned invoice and a tenant complaint. The finance director asks why maintenance costs vary by thousands from month to month.

How we solve it: One contract, one annual schedule, one fixed figure. Repairs are quoted separately and in advance, so the only surprises are the ones we prevent.

The compliance file is incomplete and the audit is next month

F-Gas leak checks, TM44 inspections, gas safety and the maintenance records that go with them are held by three different contractors, or by none.

How we solve it: Every visit produces a photographed report and the certificates that apply, filed in one place. Renewal dates are tracked for you, so TM44 and F-Gas never lapse.

Three contractors, three invoices, and no one who owns the whole system

The AC company blames the BMS company, the heating engineer blames the ventilation. Meanwhile the building runs hot on one floor and cold on another.

How we solve it: We look after heating, cooling, ventilation, HIUs and controls as one system, with one point of contact. When something interacts badly, we fix the interaction, not just the part.

The previous contractor never turned up, or turned up and left no record

Half the fan coil units were serviced, nobody knows which half, and the last report was a text message with a photo.

How we solve it: Every asset on site is tagged and tracked. You can see which units are done, which are outstanding and what each one needs, in a report written for a manager, not just an engineer.

Energy bills are climbing and the EPC rating is at risk

Dirty coils, blocked filters and drifted controls make plant work harder for the same result. On a commercial lease that is money and, under MEES, a rating problem.

How we solve it: Coil and filter cleaning, refrigerant charge checks and controls calibration on a fixed cycle keep systems near their design efficiency. Where there is a BMS we tune it too.

What You Get

One HVAC Maintenance Contract for the Whole Building

A Mainteniq HVAC maintenance contract covers every heating, cooling and ventilation asset on site: split and VRF air conditioning, boilers and heating plant, fan coil units, heat interface units, MVHR ventilation and the BMS or controls that tie them together.

The statutory work sits inside the same programme: F-Gas leak checks at the interval each system requires and TM44 inspections where cooling exceeds 12kW.

Pricing is a fixed annual figure itemised by asset, with block and portfolio rates. Repairs and parts are quoted separately and approved before work starts. The contract can stand alone or sit inside a wider planned maintenance contract covering plumbing, electrical and compliance certificates too.

Photos of every asset serviced

Before and after, so you can see the coil, the filter and the fault without going to site.

Readings and settings

Temperatures, pressures, refrigerant charge and control set points, recorded each visit so drift is visible.

Work done and work recommended

What was cleaned, calibrated or replaced, plus anything that needs budgeting, in priority order.

Certificates and renewal dates

F-Gas leak check records, gas safety and TM44 where they apply, with the next due date tracked.

How a contract starts

  1. 1
    Site survey

    We walk the plant with you, list every asset and note what is under warranty, what is failing and what has never been serviced.

  2. 2
    Fixed annual quote

    One figure for the planned programme, itemised by asset. Repairs quoted separately and approved before work starts.

  3. 3
    Scheduled visits

    Pre-season checks and annual services booked around your building, with residents or tenants notified the way you prefer.

  4. 4
    Report after every visit

    Photographed, logged in Maintivo, in your inbox the same day. Certificates filed, renewal dates tracked.

  5. 5
    Emergency line when it matters

    Contract clients get priority emergency response, with a same-day target across Central London and the boroughs around it.

HVAC air handling unit and ductwork in a London plant room during a Mainteniq maintenance visit

Across all 32 London boroughs

The HVAC maintenance contractor that photographs every job

Every visit ends with a photographed report in your inbox: what was checked, what was found, what was fixed and what needs budgeting. No chasing for paperwork at audit time.

What a planned contract includes

Who We Help

One contractor who owns heating, cooling, ventilation and controls, keeps the compliance file current and answers the phone at 2am. Managing agents and facilities teams in Central London are the core of our work; landlords with a single system get the same report and the same line.

Landlords
Facilities Managers
Property Managers
Business Owners
Professional HVAC system maintenance in London by Mainteniq

Signs Your HVAC Needs Service

Recognise any of these? They're usually easy to fix with professional maintenance.

AC not cooling properly?

Warm air, uneven temperatures, or system running constantly without results

Coil cleaning, refrigerant check, and system optimisation

Unusual noises from vents?

Rattling, buzzing, or grinding sounds from ducts or units

Component inspection, bearing lubrication, and fan belt adjustment

Higher energy bills?

Electricity costs rising without increased usage

Filter replacement, efficiency testing, and control calibration

System keeps breaking down?

Frequent repairs, error codes, or emergency callouts

Preventive maintenance plan to catch issues before they fail

4h

Response Target

Emergency call-outs, contract clients

500+

Systems Maintained

Commercial & residential

32

London Boroughs

Covered from Westminster

10+

Years Experience

F-Gas certified

Our Service Process

Comprehensive HVAC service typically takes 2 hours

30 mins
Step 01

Assessment

Full system inspection and diagnostics

60 mins
Step 02

Service

Filter replacement, coil cleaning, testing

20 mins
Step 03

Calibration

Controls optimisation and efficiency check

10 mins
Step 04

Certification

Compliance documentation and report

Commercial Refrigeration

F-Gas certified service for all commercial cooling systems. We keep your refrigeration compliant and your produce safe.

Without Maintenance:

  • Food spoilage and waste
  • Health & Safety violations
  • Higher energy bills
  • Failed health inspections

With Professional Service:

  • Consistent safe temperatures
  • Lower energy costs
  • Extended equipment life
  • Full compliance documentation

UK Compliance

TM44 Inspection

Required: AC systems >12kW

Frequency: Every 5 years

Civil penalty for non-compliance

F-Gas Regulations

Required: All AC & refrigeration

Checks: Annual leak testing

We're F-Gas Category 1 certified

Landlord Obligations

Residential: Functional heating required

Commercial: FRI lease maintenance

Building Safety Act 2022

Why Choose Professional Service

Our Certifications

F-Gas Cat 1
NICEIC DV-02
F-Gas REF1024168, NICEIC 24/DV-2/288/2936
£10M Insured

Red Flags to Avoid

  • No F-Gas certification numbers
  • Suspiciously low prices
  • No written warranty
  • No proof of insurance

Stop Paying Emergency Rates for Problems a Service Would Have Caught

Send us the building and the asset list, or let us survey it. You get a fixed annual quote, a schedule, and a photographed report after every visit.

Emergency Response. Greater London. F-Gas Certified (REF1024168)

Frequently Asked Questions

A Mainteniq HVAC maintenance contract covers planned servicing of every heating, cooling and ventilation asset on site: air conditioning (split, multi-split and VRF), boilers and heating plant, fan coil units, heat interface units, MVHR ventilation and the BMS or controls. It includes the statutory F-Gas leak checks and TM44 inspections where they apply, a photographed report after every visit, tracked renewal dates, a single point of contact and an emergency line with a same-day response target for contract clients.

Contracts are priced as a fixed annual figure, itemised by asset, with block and portfolio rates that reduce the per-asset cost as the site grows. Repairs and parts are quoted separately and approved before work starts. We quote after a site survey, so the figure covers what is actually on the roof and in the plant room rather than an estimate.

Air conditioning should be serviced annually, with a pre-summer check for commercial sites. Heating plant and boilers should be serviced annually, ideally before the heating season. Fan coil units need filter and coil attention two to four times a year depending on the environment. HIUs and MVHR units should be serviced annually. Commercial AC above 12kW also needs a TM44 inspection every five years, and refrigerant systems need F-Gas leak checks at intervals set by their charge.

Yes. Most of our HVAC maintenance work is for managing agents and facilities managers looking after residential blocks, build-to-rent developments, offices, hotels and retail in Central London, with the same programme available to landlords with a single system. We are based in Westminster and cover all 32 London boroughs.

A photographed report for each asset, logged in our field service platform on site and sent the same day: before and after photos, readings and settings, work carried out, parts recommended in priority order, and the engineer's certification. F-Gas records, gas safety certificates and TM44 reports are filed with it, and renewal dates are tracked so nothing lapses.

Yes. Mainteniq holds REFCOM company F-Gas certification (REF1024168), so refrigerant work on air conditioning and heat pumps is carried out and recorded legally. Gas work is carried out by Gas Safe registered engineers, and electrical work under NICEIC certification.

Yes. HVAC is usually the largest part of a planned maintenance contract that also covers plumbing, electrical, compliance certificates (CP12, EICR, PAT, TM44, F-Gas) and general repairs, on one schedule with one point of contact. Many clients start with HVAC and add the other systems at renewal.

Emergency line. Same-day response across London.

Something broken right now? Speak to an engineer.

A clear price before any work starts, and a written report after. For planned servicing, compliance certificates and contracts, WhatsApp us and we will call you back.

REFCOM certified REF1024168Gas Safe registered engineersSafeContractor approvedNICEIC certified

Emergency HVAC and heating repair in London